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What Do I Do If My Package Arrives Damaged? |
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In the rare instance your package arrives damaged, there are certain steps you should take.
Always immediately inspect the contents of your shipment. Notify the carrier if damage has occurred. (FedEx phone number 1-800-463-3339) Boxed merchandise must be kept in the original shipping carton for inspection. DO NOT return damaged items to Coker Tire until inspected by FedEx. The Package must be inspected at the point of delivery. It is the responsibility of the carrier to deliver the merchandise in good condition. In the unlikely event that you receive a package that has been opened or damaged, make sure the driver notes this fact on their delivery sheet. |
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